About our Housing Support

Our Housing Program provides services in the following areas

  • Information, advocacy and referrals regarding housing issues for tenants
  • Eviction prevention and landlord mediation services
  • Assistance with applications for subsidized housing
  • Access to rental listings
  • Information sessions on tenants’ rights and responsibilities including eviction prevention
  • Assistance with rental arrears and accessing Rent Bank loans
  • Assistance with accessing energy assistance programs
  • The Streets to Homes Follow-Up program offers support to previously homeless individuals

These services are offered at the following locations:

TNO @ Flemingdon: 10 Gateway Blvd., Suite 104   |   416-424-2900   |   Mon – Wed: 9am – 5pm, Thurs – Fri: 1 – 5pm

Main Office: 18 Thorncliffe Park Dr.,    |   416-421-3054   |   *Please call for hours*

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Housing Drop-In

A Housing Worker is available to anyone seeking housing support services during the following hours: Monday – Wednesday from 9am – 5pm and Thursday – Friday from 1 – 5 pm at the TNO @ Flemingdon location.

Rent Bank Program

Our Rent Bank Program works with low-income households that are at risk of losing their rental housing. This program provides assistance to eligible households facing eviction to access interest-free loans for rental arrears and rent deposits. For more information, please call 416-424-2900 ext. 0 and ask to speak to a Housing Worker.

Energy Assistance Program

Our Energy Assistance Program works with low-income households experiencing difficulty in paying their utility bills. This program provides assistance to eligible households to access Energy Assistance funds for them to pay their utility bills. For further information, please call 416-424-2900 ext. 0 and ask to speak to a Housing Worker.

Specialized Housing Help Project

Our Specialized Housing Help Project provides housing help services to individuals with complex needs who are homeless or/and are at risk of being homeless, and assist them to find and maintain housing by supporting them with a range of affordable housing options and appropriate supports. This project provides follow-up support to these individuals ensuring they have better access to resources and services that will help them to maintain housing, and deal with other challenges that they face. This project also assists these clients to access additional resources and enhanced support to help them find and maintain housing through counselling, mediation, crisis intervention and advocacy. Referrals are made by TNO Housing Workers upon needs assessment.

Streets to Homes Follow-up Project

The Streets to Homes Follow-up Project provides housing follow-up services to individuals who were homeless and have been housed by the City of Toronto’s Streets to Homes Outreach team. Services include follow-up support services for up to one year from the date of placement. Follow up support workers meet with clients on an on-going basis, and through case management and case planning, are expected to monitor each individual’s progress. Follow-up support workers assist clients in building partnerships with the community-based agencies and mainstream services in their home area to establish stronger ties to their new community and acquire the necessary tools to gain control over their lives and personal circumstances, and to remain housed.